Delivery Information

LOCAL DELIVERY (WITHIN MALAYSIA)

Q1: What is the cost for shipping within Malaysia?

We charge Poslaju shipping:

Malaysia RM8/kg

Sabah & Sarawak RM16/kg

Tracking numbers are emailed once posted.

Q2: How long does it take for my parcel to reach me?

We post all orders made before 5pm, on Monday, Wednesday, Thursday & Friday via Pos Laju.

Pos Laju is a next day delivery service and makes deliveries Monday - Saturday, excluding the first Saturday of every month and local public holidays (Malaysia). 

If customers do not receive their order within 3 working days, please contact proactivelook@gmail.com to track your order.

INTERNATIONAL DELIVERY (WORLDWIDE)

Q1: What are the international shipping methods?

Singapore / Brunei / other Countries orders using SF Express or Poslaju. Transit time is within 3 – 5 working days. 

Tracking numbers will be provided for both services by email once order has been processed.

Please contact proactivelook@gmail.com for more details.