Delivery Information
LOCAL DELIVERY (WITHIN MALAYSIA) Q1: What is the cost for shipping within Malaysia? We charge Poslaju shipping: Malaysia RM8/kg Sabah & Sarawak RM16/kg
Tracking numbers are emailed once posted.
Q2: How long does it take for my parcel to reach me? We post all orders made before 5pm, on Monday, Wednesday, Thursday & Friday via Pos Laju. Pos Laju is a next day delivery service and makes deliveries Monday - Saturday, excluding the first Saturday of every month and local public holidays (Malaysia). If customers do not receive their order within 3 working days, please contact proactivelook@gmail.com to track your order.
INTERNATIONAL DELIVERY (WORLDWIDE) Q1: What are the international shipping methods? Singapore / Brunei / other Countries orders using SF Express or Poslaju. Transit time is within 3 – 5 working days.
Please contact proactivelook@gmail.com for more details. |